Floe is an AI-powered care coordination platform that helps healthcare practices automate referral management, patient follow-up, and care gap closure. We work inside your existing EHR and workflows to reduce manual work for your staff and ensure every patient reaches the care they need.
Floe is built for healthcare organizations of all sizes and specialties from single-specialty groups and FQHCs to multi-specialty practices and health systems. If your team spends time coordinating patient care across providers, Floe can help.
Most referral tools digitize the paperwork but still leave your team doing the coordination. Floe goes further, it automates the entire workflow from intake to completed visit, proactively follows up with patients, and gives your team real-time visibility into every referral's status. It's not just a tool, it's an AI teammate.
Yes. Floe is fully HIPAA compliant and built with enterprise-grade security. Patient data is encrypted at rest and in transit, and we follow strict access controls to protect your practice and your patients.
Most practices are up and running within days, not months. Floe integrates with your existing EHR and requires minimal setup from your team. We handle the heavy lifting so your staff can start seeing results quickly.
Floe integrates with major EHR systems including Epic, athenahealth, DrChrono, eCW, and others. We're adding new integrations regularly and can work with most systems.
Yes. Floe manages the full referral lifecycle whether your practice is receiving referrals from other providers or sending patients to specialists, labs, or imaging centers. Both sides get visibility and nothing gets lost.
No. Floe is designed to work alongside your current processes, not replace them. Your team keeps working the way they already do, Floe handles the coordination that usually falls through the cracks.
Floe automates referral intake and processing, patient outreach and scheduling follow-up, referral status tracking, care gap identification, and closed-loop communication with referring providers. Everything that currently takes your team hours of manual work each day.
Every Floe customer gets a dedicated onboarding team and ongoing support. We're not a platform that leaves you on your own, we work closely with your practice to make sure Floe delivers results from day one.
Floe is designed to be intuitive, so training is minimal. We provide hands-on onboarding sessions for your team and ongoing support as needed. Most staff are comfortable with the platform within the first week.
Our support team is available to help with any technical issues. You can reach us directly via email or through your dedicated account manager. We respond quickly because we know your practice can't afford downtime.
Yes. Floe adapts to your specialty, your referral patterns, and your team's workflows. During onboarding, we configure the platform to match how your practice actually operates, not the other way around.
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